Practical help when your computer, home office, or business technology needs attention.
Based in Port Orchard, WT&C serves Olalla through remote support and scheduled home or business visits. Describe the issue or the change you want to make, and we will discuss the right service option, availability, and price before you approve the work.
Keep your computer at home. Let us take a look remotely.
Many software, email, setup, and slow-computer issues can be handled through remote support. Tell us what is happening—we will confirm whether a remote session is a good fit.
Your computer needs to start and connect to the internet. Sessions are arranged based on availability.
Bring us the problem or the project. We will help you understand the options.
Computer problems & upgrades
Help with Windows repair, malware, slow performance, and setting up a new Windows PC. Data recovery assessments, hardware upgrades, and custom builds can also be discussed before arranging the work.
Assistance with email setup, printer connections, Wi-Fi, and the devices you use at home. We will discuss whether a remote session fits the issue or if an in-person check is needed.
Support for Microsoft 365, SharePoint, Exchange Online, Google Workspace, Windows servers, networks, security, and backups. We also help with computers, employee changes, printers, business applications, and vendor coordination.
If something has stopped working, tell us when it started and which devices are affected. If you are replacing a computer or changing your setup, explain what you want the new arrangement to do.
A computer that starts and connects to the internet may be suitable for remote help. For work needing a scheduled visit or equipment assessment, contact us to confirm arrangements, scope, and pricing first.
Business customers can choose hourly support or prepaid blocks for agreed work. Scheduled maintenance can draw from an approved hour budget, with approval before additional spending.
Requesting service starts a conversation. It does not confirm an appointment or authorize charges.
Olalla service questions
Can you visit my home or business in Olalla?
Yes. Olalla is in our physical service area. Share your location and the work needed so we can confirm a suitable service option, appointment availability, and pricing.
Can you help me set up a new computer?
See our New Computer Setup with Data Transfer service for a customer-purchased Windows PC. Tell us about the old and new computers so we can confirm the scope and service arrangements. Data recovery and in-home installation are separate.
How do I request remote assistance?
Choose Request Remote Support and describe the issue. Your computer needs to start and get online. We will confirm whether a remote session is suitable before scheduling it.
Where is WT&C based?
WT&C is a veteran-owned business based in Port Orchard, serving Olalla through remote support and scheduled visits. Our Port Orchard storefront is coming soon. Please contact us before visiting or arranging hands-on work.
Can my business use prepaid hours for maintenance?
Yes. Agreed maintenance tasks can draw from a customer-approved budget within a prepaid support block. The hours can also be used for approved business IT support. Additional spending requires approval.